Why Choose Us?
Voice call centres acitivities include:
-Inbound Services: is a type of call centre, where calls are made to the call centre by customers and/or prospective customers and this means the call centre does not make the call on the account of a client the types of inbound services offered are:
olive chat support
-Outbound Services: is the contrary of an inbound call centre. Here call centre agents call customers on the behalf of the clients and try to convert their conversations into sales or revenue. The different kinds of outbound services offered are:
Non-voice call centres activities include:
-Chat Support: is a form of communication between the customer and the agent in a call centre without having to speak directly on the phone
-Market Research: vital information on current market trends, both collecting information by primary and secondary market research. And offers extensive research services.
-Lead generation- creating leads with high conversion rate which will lead to high return on investments.
-Email marketing: in its broadest sense, every email sent to a potential or current customer could be considered email marketing.
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